Investor Support
Complaints
We are committed to resolving all investor complaints in a timely, transparent, and fair manner. Complaint data is disclosed monthly as per SEBI regulations.
All complaints are logged, tracked, and resolved in compliance with SEBI (Research Analyst) Regulations, 2014. You may also escalate unresolved complaints to SEBI via the SCORES portal.
How to File a Complaint
- Email your complaint to compliance@capitalvisionresearch.in with full details including your subscriber ID and nature of complaint.
- Complaints are acknowledged within 2 business days with a unique reference number.
- We strive to resolve all grievances within 21 working days from the date of receipt.
- If unsatisfied, escalate to SEBI SCORES portal at scores.sebi.gov.in.
- Online Dispute Resolution available at smartodr.in.
Complaint Data — Data for the month ending June 2026
| Sr. No. | Received from | Pending at end of last month | Received | Resolved* | Total Pending# | Pending > 3 months | Avg Resolution time^ (days) |
|---|---|---|---|---|---|---|---|
| 1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | — |
| 2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | — |
| 3 | Other Sources | 0 | 0 | 0 | 0 | 0 | — |
| Grand Total | — | 0 | 0 | 0 | 0 | — |
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
* Inclusive of complaints of previous months resolved in the current month.
# Inclusive of complaints pending as on the last day of the month.
Escalation Matrix
- Level 1: Contact compliance@capitalvisionresearch.in
- Level 2: Write to Compliance Officer (Amit Anand) at registered office address
- Level 3: File complaint on SEBI SCORES — scores.sebi.gov.in
- Level 4: Online Dispute Resolution — smartodr.in